Consumer Information

In the event of a consumer dispute, the consumer can appeal to the CACCL — Centro de Arbitragem de Conflitos de Consumo de Lisboa:
Booking a face-to-face service via number 218 807 030 (Call to national landline network - every working day, from 10:30 am to 12:30 pm)
To request information or submit a complaint, you must fill out the respective form available on the CACCL website
If necessary, you can use the following email address:

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